Research carried out by the Society for Human Resource Management (SHRM) shows that employee engagement is one of the key concerns over the next three to five years as companies look to attract and retain the best staff, including sales recruitment candidates.
Overall, 69 per cent of HR professionals cited engagement as a "very important" challenge, followed by 63 per cent who said employee retention was a major issue.
Evren Esen, manager of the Survey Research Center at SHRM, commented: "Employers are recognising typical areas of performance that are extremely important when it comes to maintaining happy workers who in turn are likely to remain highly engaged in their workplace."
It comes after Jackie Orme, chief executive of the Chartered Institute of Personnel and Development, recently said that many organisations are still struggling to find the right employees to fill certain roles and, as a result, may not be operating as efficiently as they can.
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Posted by Nikki Barrister
Source: The Sales Director News
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