Michael Rendell, head of HR services at PricewaterhouseCoopers, said that the UK is no longer regarded as having the most educated workforce on the world stage and it is up to managers to ensure that both new and existing staff have the right skill sets to enable growth.
He advised: "Companies need to take a more systematic approach to learning and development, identifying the skills they need for particular roles and training staff accordingly. Training spend should be treated with the same rigour as any other capital investment."
The expert added that employers could do more to ensure that people have the necessary skills when they are staring off their careers to give candidates the best possible chance of success.
It follows the publication of a study by ESI, a subsidiary of learning provider Informa, which found that many companies, including those in the sales recruitment sector, are failing to adequately measure the impact of learning and development on their business.
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Posted by Wayne Bly
Source: The Sales Director News