Gavin Ingham, motivational speaker and seminar leader, noted that the performances of both teams last night illustrated why knowing products inside-out is essential if sales recruitment candidates are to be successful.
After losing team leader Shibby was fired by Lord Sugar, Mr Ingham noted that academic prowess does not necessarily set people up for business success - something alluded to by Shibby's teammate Paloma.
The two came to loggerheads at a sales pitch when Paloma promised to deliver an order that could not be met but Shibby did not allow it, eliding to an uncomfortable confrontation between the pair.
"On the principle in dispute, Shibby was right. You shouldn't make promises that you have no hope of keeping. But this should have been dealt with in a wholly more professional and client-focused way," Mr Ingham explained.
After other team leader Melissa also visibly messed up her calculations in the middle of a meeting with potential clients, Mr Ingham also pointed out how important it is for businesses to know their prices and be prepared to step up and make decisions when necessary.
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Posted by John Oak
Source: Salespeak News
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