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Monday, 14 November 2011

Managers 'must show more emotion'

Managers hoping to get a little extra out of their team need to show more emotion in order to win trust and boost productivity, according to one expert.

Kevin Murray, chairman of Bell Pottinger, said that over the last 20 years leaders have learned to be more emotional in the way they interact with staff, as great leadership is about communicating the way people feel.

He explained that anybody who is coming into leadership needs to understand the key thing which they need to think about is winning trust.

"It is impossible to lead unless there is trust in place so how you generate trust is what leadership is all about and that's not only about giving trust first to people but it is also about listening to them, respecting them and understanding what their strengths are," Mr Murray stated.

In a recent survey of 1,400 chief executive officers and HR professionals by Right Management and the Chally Group, 92 per cent of those in sales jobs and other roles said that creating a strategic vision is one of the most important skills leaders should demonstrate when it comes to management.

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Posted by Nikki Barrister ADNFCR-1617-ID-801210648-ADNFCR

Source: The Sales Director News

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