Dilys Robinson, principal research fellow at the IES, said that effective leaders, such as sales managers, will motivate their staff to produce excellent results even in the face of economic adversity.
She made the comments after a report by Capita HR Solutions revealed that 55 per cent of workers in full-time employment do not feel secure in their job, with 67 per cent of respondents thinking that downsizing or restructuring at their workplace is inevitable.
However, Ms Robinson said that this can be avoided if managers are able to get the very best out of their staff and keep output healthy.
"It is often the line manager who is predominantly responsible for the mood of the team, and an effective, encouraging, engaging manager can motivate the team to produce excellent results even when times are difficult," she explained.
Ms Robinson added that organisations should also ensure their line managers are correctly trained and supported, as the majority of employees encounter their line manager on a daily basis.
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Posted by Wayne Bly
Source: The Sales Director News
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