Kevin Friery, clinical director at Right Management Workplace Wellness, said the current economic climate has led to a "significant change" in the employment relationship.
In addition, the country has shifted socially into an era where people have different expectations of life and are bringing new attitudes to employment, he noted.
The expert elaborated: "In meeting the economic challenge of delivering more with fewer resources, employers can only succeed if they have understood the needs, abilities and motivation of their staff and created a psychological contract that supports these."
By acting in this way the business achieves better productivity whilst growing and retaining talented people; in addition, good staff relationships form a cornerstone of corporate social responsibility, Mr Friery said.
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Posted by John Oak and Wayne Bly
Source: The Sales Director News