According to Jayne Carrington, managing director of Right Management, giving employees a voice through staff forums could also help them to adjust, and may also paint the likes of sales managers in a good light.
She said that periods of significant change within organisations always need to be handled carefully, and having the right system in place will ensure that no employee feels left out.
"If you look at any good change programme, they always say get a guiding coalition, a team of advocates and champions that are respected by staff who can be their spokespeople who can communicate and ensure leadership are hearing the concerns of the staff," Ms Carrington added.
This way, if staff acknowledge that the changes are both important and necessary, it can help allay some of their fears, the expert noted.
Recently, Patrick Woodman, policy and research manager at the Chartered Management Institute, said good managers who engage staff and nurture a "shared sense of purpose" about their work will observe higher morale and lower staff turnover.
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Posted by John Oak
Source: The Sales Director News
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